Charles is a senior IT strategy and services professional with broad experience in the pharmaceutical industry in technical and governance roles. He connects with people, challenges current ways of working and develops strategies aligned to evolving business requirements and the changing technology landscape.
Most recently he was accountable for Global IT Application Services for the Middle East and Africa Region at a large British multinational organization. In this diverse region, he achieved the service goals to the business of agility and continuity within constraints of quality and budget by adopting industry practises in the management of local and virtual resources in use across the region.
Having a passion for solutions and services that enable desired business outcomes, Charles has hands on experience in the successful delivery of transformational initiatives within the Pharmaceutical, FMCG, Manufacturing and Corporate divisions in the organization. These include CERP/MERP, Business Intelligence and Analytics, Supply Chain and Customer Engagement solutions.
Most recently he was instrumental in the design, build and deployment of a host application agnostic platform for Forensic Data Analysis enabling significant enhancement of Corporate Compliance Monitoring and Reporting for senior executives in a large multinational business enterprise.
Charles’ inclusive and decisive style of leadership with a strong belief in a positive and supportive approach in an engagement, complemented by his depth of experience enables him to extend the use of emerging technologies to create novel and efficient ways to deliver IT services.
Charles has a Bachelor of Science in Electrical Engineering from the University of Nairobi in Kenya and a Master of Science degree in Computing Sciences from the University of Alberta in Canada.
Professionally, he attained the pertinent industry certification of ITIL Expert, he is certified in IS0 2000 Service Management as a Consultant, is a Six Sigma Green Belt and certified in Governance of Enterprise IT, CGEIT, by ISACA.