Areas of Expertise

Commercial Operations Management

“Achieving commercial excellence by assisting Clients to unify marketing and sales activities”


Commercial Operations Management (COM) is the alignment of people, process and technology to support commercial activities and improve sales, innovation and marketing effectiveness.

At a high level we, together with our Clients, drive for Commercial Excellence by injecting relevant and appropriately experienced professionals to provide additional bandwidth in times of heightened commercial activity. Our Associates support organizations who have immediate COM requirements to assist them to define their commercial strategy and the overall development of their organization.

We typically get involved in activities relating to product marketing, sales, product development and customer service aimed at driving immediate but sustainable business growth ultimately resulting in increased market share.

A selection of our specialty areas of expertise in Commercial Operations Management include:

Commercial Operations Management (Interim)

  • * Sales Management
  • * Business Development
  • * Key Account Management


Advisory & Project Support

  • * Business Development Lifecycle Planning
  • * Market Research – Customer Segmentation & Structure
  • * Commercial Excellence Program Development
  • * Customer Value Analysis – Channel & End Consumer
  • * Sales Force Effectiveness
  • * Sales Pipeline Management
  • * Sales Opportunity Evaluation
  • * Bid Management & RFQ / Tender Support
  • * Product Segmentation & Portfolio Management
  • * CRM System Deployment & Integration
  • * Change Management – Project Lead & SME
  • * Acquisition/Purchasing Planning Support


Click here to contact us to discuss your Commercial Operations Management requirements.

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